Project FAQ
All FAQ's
Practical answers for custom racket and paddle projects, including free design support, MOQ, quotation, payment, certification, lead time, and partnership opportunities.
Design & Project Start
We help customers move from idea to confirmed product direction with practical design, manufacturing advice, and sample planning.
Do you provide free custom design?
Yes. For qualified custom projects, we provide free appearance design support for rackets and paddles, including layout direction, color matching, logo placement, and production-friendly artwork advice.
Our team has experience supporting OEM and ODM projects for different sports brands, so we can help turn a brand concept into a design that is both marketable and practical for production.
Can I review customer cases before starting?
Yes. We can share suitable customer case references, product style examples, and design directions when they are relevant to your project. Some client projects may be protected by confidentiality, so shared examples will depend on permission and project type.
Who can work with Simtion?
We welcome brand owners, sports clubs, academies, distributors, retailers, tournament organizers, corporate gift buyers, and emerging creators. If your project supports the growth of racket sports, we are open to exploring the right cooperation model with you.
MOQ, Quotation & Payment
MOQ and price depend on product category, materials, process, artwork complexity, packaging, certification, and order quantity.
What is the MOQ for custom products?
Our standard MOQ starts from 50 pcs for tennis series, 100 pcs for pickleball paddles, and 200 pcs for padel or beach tennis products. Final MOQ may vary depending on materials, mold status, surface process, packaging, and special customization requirements.
How do you prepare a quotation?
We prepare a precise custom quotation after understanding your company background, target market, product category, specifications, quantity, artwork needs, packaging requirements, shipping destination, and any certification request.
The final quotation file will clearly present the product configuration, unit price, sample cost when applicable, production terms, payment method, lead time, and any optional add-ons.
What payment methods do you support?
We support secure payment options including PayPal, T/T bank transfer, and credit card. For sample orders or selected online orders, a Shopify payment link may also be provided when available.
Payment terms for bulk orders are confirmed in the quotation or pro forma invoice before production starts.
Certification & Delivery
We support certification planning, sample schedules, bulk production timing, and urgent project communication based on real production capacity.
Can you support USAPA certification?
Yes. We can support USAPA certification for eligible pickleball paddle projects. The certification plan, related cost, preparation details, and final responsibility scope will be confirmed in the quotation or project agreement.
What is the usual lead time?
Sample production usually takes 1-2 weeks after artwork and specifications are confirmed. Bulk production usually takes 2-4 weeks, depending on product category, material availability, order quantity, surface process, packaging, and inspection requirements.
If your project needs faster handling, please tell us at the beginning. We will review the schedule and do our best to support urgent needs when capacity allows.
Can we discuss a different type of cooperation?
Yes. Beyond standard OEM and ODM orders, we are open to exploring product development, limited edition projects, club programs, event supply, distributor cooperation, and long-term brand support. Share your idea with us and we will help evaluate the practical next step.
Ready to discuss your project?
Send us your product type, quantity, target market, artwork status, and timeline. We will review the details and prepare the most practical next step for your custom project.